I get annoyed when people don't take me seriously. 

Take this morning, for instance.  I was forced to have yet another encounter with the jackasses at the Volvo Dealership Service Department.  It's a simple thing, really. A couple of months ago, an urgent light came on in my car, indicating that my passenger side airbag was not functioning and that urgent service was required.  Naturally, this was about ten minutes after my warranty expired.

I'm going to refrain from going into this story in too much detail, partly to save you the boredom and partly to prevent myself from getting into a state of aggravation.  In short, they were super huge jerks to me and I was forced to call in The Big Guns (aka My Big Husband Gordon).  After much debate, the service manager finally accepted the fact that the malfunction was covered under the warranty, but made us pay a $65 "diagnostic fee" in order to find out what the real problem was.  At the end of the day, I picked up the car, the light was off and we drove off into the sunset.

And then, the stupid light came back on. 

Anyway.  This brings us to today.  Yet another appointment. I drove into their little garage, told them my name and what the problem was.  Gordon was a few minutes behind me, so I explained the whole situation. 

Now listen.  I am not dumb.  I have a very robust understanding of car stuff.  For instance, I know that white smoke pouring from your car usually means a problem with the head gasket (or something like that).  I know about spark plugs, also, I can tell you that if your spark plugs aren't functioning correctly, you may lose 2-3 miles per gallon in gas consumption.  I also know where the dipstick is on my car in case I ever want to check the oil.

So when the first thing the service manager suggested was that my battery was low, causing my airbag light to come on, I had an urge to scratch his face.  I realize that I'm small, and female, and my fingernails are very clean, but EVEN I know that the problem is not the battery.  His next suggestion was that the car had been in a collision.  Yup.  I'm fairly certain I would be aware of this if such a collision had occurred.  He treated me as if I had no idea of what was going on, when in fact I am the one who did all of the research into this issue and know exactly what is happening.  I got annoyed.  I said "Please look through the service history of this car.  It will save you a lot of time and trouble.  Just fix the damn thing and call me when it's done.  On second thought, call my husband."

Anyway.  That's really all I had to say.  Have a nice day.